The ONE Thing Your Attorney Needs, When Handling Your Personal Injury Claim.
When it comes to handling your personal injury claim, your attorney truly needs one simple thing from you:
COMMUNICATION
It’s vital to your case that you frequently contact your attorney with any changes; whether it be a new symptom, address, phone number, provider, health insurance, etc. This sort of information is pretty fluid and it’s pertinent to ensure your attorney and support-staff are not “surprised” with new details.
In all personal injury cases, the info surrounding you and your claim can, will and does delay case progression when your attorney is not kept up-to-date. Think of it this way, your personal injury case is a “living file” it moves as you do, it moves as new information comes along, it’s constantly changing and transforming. So be sure to keep your attorney and the staff in the know.
One thing you may be surprised about or even panic over is how silent your attorney is, especially given the amount of info you provide to them. However, this is not uncommon, most of the silence is because your attorney is working behind the scenes on the many small but important details involved in personal injury claims.
You can expect communication from your attorney’s office, when there is a SIGNIFICANT CHANGE in your case status, such as an adverse liability determination and monthly treatment status updates. While you’re in recovery, treatment, or you have recently completed your treatment; your attorney is likely gathering and organizing your medical documents. During this time, it’s pretty quiet, so to speak.
It’s important to know that while your attorney is hard at work, and shockingly silent, they still do need any and all updated information from you. So, do not be afraid to pick up the phone or shoot them an email from time to time and provide status updates or check in on your case.
Ultimately, it’s our responsibility, as attorneys, to do the best job possible for you and your personal injury claim. In order to do so, we lean on you to share details, as you learn about them.