When it comes to handling your personal injury claim, your attorney truly needs one simple thing from you: COMMUNICATION.
It’s vital to your injury case that you frequently contact your attorney with any changes to your contact information, whether it be a new email address, home address, telephone number, or health insuance information. This sort of information is pretty fluid and it’s needed by your attorney to ensure they have all they need to contact you or ensure bills are paid and not “surprised” with different information.
In all personal injury cases, the information surrounding you and your claim can, will and does delay how a case progresses when your attorney is not kept up-to-date. Think of it this way, your personal injury case is an active matter that moves along with you, it can change when new information comes along. In fact, your case is constantly active and, at times, changing. So be sure to keep your attorney aware of any changes.
One thing you may be surprised about is how silent your attorney is, especially given the amount of information you have provided your attorney. However, this is common. This is because your attorney is working behind the scenes on the many small but important details involved in your personal injury case. When additional information is needed, they will call you but until then, they trust in their experienced team of legal professionals to begin the initial work on your case.
You can expect communication from your attorney’s office, when there is a SIGNIFICANT CHANGE in your case status, such as an adverse liability determination or to obtain regular treatment status updates from you. Otherwise, while you’re recovering, participating in treatment, or completing your treatment, your attorney is likely reviewing medical documents which have been collected and organized by the legal team. During this time, the attorney is updated once a plan is created.
It’s important to know that while your attorney is hard at work, the attorney and your legal team still need current contact information from you. So, do not be afraid to pick up the phone or send an email from time to time to provide status updates on your treatment, or to ask any questions you may have.
Ultimately, it’s our responsibility, as attorneys, to do the best job possible for you with your personal injury claim. In order to do so, we lean on you to share your current contact information and other pertinent details, so we always have current information.
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