Privacy Policy

Last updated: 09/29/26

Welcome to Rachel Frazier Johnson Law (“we,” “us,” or “our”). Rachel Frazier Johnson Law is a Phoenix, Arizona boutique litigation firm providing legal services focused on Personal Injury, Family Law, Divorce, and Mediation, as well as matters involving adoptions and juvenile law.

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit or interact with our website, including any forms, inquiries, consultation requests, or other features offered through the Website.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Information We Collect

We may collect the following types of information:

Contact Information: When you use our contact or consultation request form, request a consultation, submit an inquiry, or send a message, we may collect personal details such as your name, email address, phone number, address, and any other information you choose to provide.

Legal Matter Information: You may voluntarily provide information concerning your legal matter, including details about your case, circumstances, documentation, or other information relevant to your inquiry.

Automatically Collected Data: If we use analytics or visitor-tracking tools, such as cookies or web beacons, we may automatically collect information such as your IP address, browser type, pages visited, and time spent on the Website.

2. How We Use Your Information

We may use collected information to:

• Respond to inquiries and consultation requests.
• Schedule consultations or follow up regarding legal matters.
• Evaluate potential cases and determine how we may assist you.
• Provide and manage legal services.
• Communicate with prospective or existing clients regarding case updates, requested information, or administrative matters.
• Improve the Website, its usability, and user experience.
• Fulfill other purposes disclosed to you when information is collected.

3. Data Sharing and Disclosure

We will not sell, rent, or trade your personal information with third parties except in the following circumstances:

• With service providers or partners who assist us in delivering legal or operational services, when necessary and subject to appropriate safeguards.
• When required by law, regulation, court order, or other legal process.
• When reasonably necessary to protect the rights, property, or safety of our firm, staff, clients, Website users, or others.
• When otherwise authorized or directed by you.

When personal information is shared, we seek to apply reasonable safeguards and limit access to information necessary for the applicable purpose.

4. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer required, we may securely delete or anonymize it.

5. Security

We implement reasonable organizational, technical, and administrative safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to request access to personal information we maintain about you.
• The right to request correction or deletion of certain personal information.
• The right to withdraw consent where consent is the basis for processing.
• The right to object to certain processing activities or request restrictions where applicable.

To exercise applicable rights, please contact us using the information below.

7. Children’s Privacy

Our Website and legal services are not directed toward individuals under 18. We do not knowingly collect personal information from children through the Website. If you believe a minor has provided personal information without appropriate parental or guardian consent, please contact us so we can take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Website after changes are posted constitutes your acknowledgment of the updated policy.

9. Contact Us

Rachel Frazier Johnson Law

Biltmore Office
Optima Biltmore Towers
4808 N. 24th Street, Suite 150
Phoenix, AZ 85016

Downtown Office
Renaissance Tower One
2 N. Central Avenue, Suite 1800
Phoenix, AZ 85004

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Rachel Frazier Johnson Law through the contact information provided on our Website.

Privacy Policy

This Privacy Policy describes the policies of this website on the collection, use and disclosure of your information that we collect when you use our website (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect:

We may collect and process any the following personal information about you including but not limited to:

1. Name
2. Email
3. Mobile
4. Social Media Profile
5. Date of Birth
6. Address
7. Work Address
8. Payment Info

How We Collect Your Information:

We collect/receive information about you in the following manner:

1. When a user fills up the registration form or otherwise submits personal information
2. Interacts with the website
3. From public sources

How We Use Your Information:

We may use the information that we collect about you for the following purposes, including but not limited to:

1. Marketing/ Promotional
2. Testimonials
3. Customer feedback collection
4. Processing payment
5. Support
6. Administration info
7. Targeted advertising
8. Site protection

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

How We Share Your Information:

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

1. Ad service
2. Sponsors
3. Marketing agencies
4. Legal entities
5. Analytics
6. Payment recovery services
7. Data collection & process

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Retention Of Your Information:

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us by filling out this website’s contact form. We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by filling out this website’s contact form with the said request.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Grievance / Data Protection Officer:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer by filling out the contact form on the website. We will address your concerns in accordance with applicable law.